The CAT Villages and Special Activations Manager will be responsible for the planning, mobilisation, operational delivery, and demobilisation of bespoke catering concepts for BEYOND projects as part of UEFA EURO 2028™.

The role will oversee the specific requirements for off-site catering, while supporting additional activation concepts including Michelin chefs, British culinary talent, bespoke concepts and pop-ups.

Key responsibilities will include concept alignment across menu review, development and feedback, Menu by Match, and beverage menu development, as well as managing catering service providers and ensuring successful delivery throughout the project lifecycle.

During the Operational Phase, the role will operate at venue level, potentially taking a lead role within the venue operations team and ensuring catering operations are delivered as planned.

Key Accountabilities

Strategy & Planning

• Support the development and implementation of catering strategy, service levels, specifications, and operational plans for UEFA EURO 2028™.
• Oversee the specific requirements for off-site catering, including the planning and delivery of bespoke catering concepts and experiences.
• Support the development of additional culinary concepts and activations, including Michelin chefs, British culinary talent, bespoke concepts and pop-ups.
• Provide input into procurement, tender, appointment, and contracting processes for Catering Service Providers and key suppliers.
• Manage allocated Catering Service Provider contracts, ensuring contractual, commercial, budget, and operational requirements are met.
• Maintain oversight of key project timelines, milestones, deliverables, and risks from mobilisation through to completion.
• Support concept alignment across menu review, development and feedback, Menu by Match, and beverage menu development.
• Work closely with Catering Production, Procurement, Operations, and other relevant teams to ensure seamless integration of catering requirements.
• Build and maintain effective relationships with Catering Service Providers, event stakeholders, clients, partners, and internal departments.

Operations – Planning and Implementation

• Ensure catering services and concepts are delivered to the agreed standards and specifications, consistent with a world-class major sporting event.
• Ensure Catering Service Providers have the required information, access, infrastructure, equipment, and operational support to fulfil their obligations.
• Oversee Catering Service Provider and Operations Teams to ensure delivery against agreed scope, KPIs, service levels, and operational plans.
• Support the development and implementation of operational procedures, run sheets, policies, and standards across applicable catering operations.
• Coordinate mobilisation, bump-in, operational delivery, handover, hand-back, and demobilisation of catering operations and relevant contractor groups.
• Work with relevant teams on catering space planning, infrastructure, utilities, equipment, and operational readiness for off-site locations.
• Support Health & Safety, Food Safety, hygiene, allergen management, risk assessments, and regulatory compliance.
• Participate in the development and delivery of venue operations training and support the management, mentoring, and motivation of Operations Teams and contractor workforces.
• During the Operational Phase, take a lead role within the venue operations team where required, ensuring catering operations are delivered as planned.
• Proactively identify and resolve operational, service, quality, and guest experience issues.

Communication & Reporting

• Act as a key point of contact between Catering Service Providers, event stakeholders, contracted suppliers, and relevant internal departments.
• Lead or participate in operational briefings, meetings, and debriefs, ensuring clear communication and timely issue resolution.
• Monitor and report on Catering Service Provider performance, KPIs, readiness, service quality, and operational delivery.
• Maintain and contribute to issue logs, risk assessments, operational reports, and project reporting requirements.
• Ensure contractor groups comply with relevant access, accreditation, venue, and operational procedures.
• Manage and resolve guest or stakeholder issues within the agreed escalation and complaint-management processes.
• Support the consolidation of daily readiness, operational, consumption, and reconciliation reports where required.

Post-event

• Conduct post-event debriefs with Venue Teams and Catering Service Providers.
• Support reconciliation and resolution of outstanding operational or commercial issues.
• Consolidate relevant post-event reports, feedback, and lessons learned to support the successful delivery of UEFA EURO 2028™.

General

• Working hours will be in accordance with your employment contract and any applicable Relocation or Temporary Stay Policy.
• Due to the nature of the business, the role requires flexibility to work outside normal business hours, including evenings and weekends, as operationally required.
• The role involves travel and may require remote work, temporary assignments, or relocation depending on business requirements.
• Work will be carried out across a variety of environments, including on-site at event locations, during inspections, and in meetings with technical and operations teams, CSPs, staff, and external service providers.

Beyond Hospitality is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Start Date: April 2027
End Date: July 2028

Applicants must be based in the UK and have the right to work in the UK.

If you are interested in this position, please send your CV and a cover letter directly to kirsty.dabner@beyond-hospitality.com with reference - CAT Villages and Special Activations Manager

SUBMIT RESUME